Axolotl has recently updated our operations in line with the easing of COVID-19 restrictions by the Australian federal and state governments. It is our number one priority to continue to keep our employees, clients, families and communities healthy and safe.

Our showroom is now open by appointment only, please contact us on 02 9666 1207 or at info@axolotl.com.au to arrange a visit.

Please note the following conditions for all visitors to our showroom and factory, these measures have been put in place so we can ensure a safe work environment for all Axolotl employees and we appreciate your cooperation:

- a mask must be worn at all times during your visit, Axolotl can provide masks if required.
- all Axolotl employees meeting with visitors will also wear a mask for the duration of the visit to minimise any risk to you
- hand sanisiter is to be used on arrival
- visits must be kept to a maximum of 15 minutes
- social distancing must be observed, please keep at least 1.5m apart
- bathroom facilities will not be made available for the use of visitors

For those of you in isolation or who prefer to stay at home, we are happy to assist you over the phone and via email, and have embraced video chat technologies including FaceTime, Skype and Zoom to enable us to "virtually" show you through our showroom and our myriad samples. We know it's important to see and feel our surfaces for yourself and will continue to Express Post samples out daily on request.

Our factory and warehouse operations are continuing as usual, while strictly adhering to social distancing guidelines. Our factory hours of operation for deliveries and collections remain unchanged, Mon - Thurs 7am - 3pm, Fri 7am - 1.45pm.

We have implemented the following hygiene procedures to ensure your safety and ours:
- we no longer require a signature for deliveries and collections, just your name and contact number, to minimise the spread through transfer via pens or paper
- our EFTPOS machine is wiped clean with disinfecting wipes both before and after your PIN is required. 
- strict adherence to the 1.5m social distancing guidelines at all times

We respectfully ask that all visitors follow these guidelines when delivering to or collecting items from our factory.

If you would like to arrange an appointment for either a physical or virtual visit or if you have any queries at all please feel free to contact us on 02 9666 1207 or at info@axolotl.com.au